Faq
Most Popular Questions
Our Virtual activities can last as little as one hour or anything up to 4 hours. We build our running order on your requirements.
Usually we will send all invitation links needed for your event at least 7 days prior to your event. If you wish us to join your existing online meeting, you would need to send us the meeting link.
If you want to use Microsoft Teams but do not have an account then yes, you will need to download the app and login using your organisations Microsoft account. If your event is using Zoom but you do not have the app then joining via a browser is possible.
Yes, we provide activities, as standard, in English but upon request we can provide Mandarin, Bahasa, Dutch, Spanish and other language facilitators or translators.
We do that for you. Once you have decided on your event we will set up an online meeting with our facilitators and your planning team. Times, dates, team allocations and itineraries will be discussed and confirmed well in advance of your event.
Yes, we can customize anything to do with theme, objectives, games or duration. If you have specific goals or objectives in mind let us know and we can weave them into your event.
Yes, you can have one activity or multiple activities and games in one program.
Depending on the package and event you choose the number of facilitators will be:
Bronze is 1 facilitator per 40 pax
Silver 1 facilitator per 20 pax
Gold 1 facilitator per 10 pax.
We recommend using Zoom as it scales well with large groups and is our opinion the easiest to use but we can also use other programs such as MS Teams, Google Meet or Webex.
Not at all, our facilitators will give a short tutorial during the briefing and practice the main functionalities through warm-up games. We can also send info packs prior to your event containing app instructions on request.
Generally speaking the itinerary is fixed but if you have specific time requirements or need us to work around an existing meeting schedule let us know and will accomodate.
Ideally two weeks but we also accept last minute requests.
We accept all the major forms of payment; bank wire, credit card or cheque through all the major payment channels.
We do this to offer options to suit any type of budget. You get more facilitators and live challenges in the Silver and Gold packages.
Not at all. Our experienced facilitators and hosts will open and lead your group through each stage of the event. If you have guest speakers or leaders that need to say a few words, let us know and we can hand over to them at any time.